SUPPORT CENTER
GO TO FLEXIAPILATES.COM
CONTACT
Go to Customer Portal
Account + Membership
The Flexia™ Reformer
User Guides + Specs
Safety
Care + Storage
How It Works
Pricing & Financing
Pricing
Financing with Affirm
Miscellaneous
Discounts
Orders + Delivery
Shipping + Delivery
Refunds + Returns
Workouts
Workout FAQs
Programs and Class Types
Feature Sensor Enabled Classes
Account + Membership
Membership Details
Billing + Payment
FAQs + Troubleshooting
Online Studio
Getting Started
How to Adjust Your Machine
How to Assemble
MQS and other Studio Features
About Flexia
Back to home
SUPPORT CENTER
Account + Membership
The Flexia™ Reformer
User Guides + Specs
Safety
Care + Storage
How It Works
Pricing & Financing
Pricing
Financing with Affirm
Miscellaneous
Discounts
Orders + Delivery
Shipping + Delivery
Refunds + Returns
Workouts
Workout FAQs
Programs and Class Types
Feature Sensor Enabled Classes
Account + Membership
Membership Details
Billing + Payment
FAQs + Troubleshooting
Online Studio
Getting Started
How to Adjust Your Machine
How to Assemble
MQS and other Studio Features
About Flexia
Account + Membership
First time logging into the Studio?
My Online Studio isn't working...
Membership Details
When Does the All-Access Membership Start?
What is included with the Flexia™ All Access Membership?
Can multiple people use one Flexia?
How much does the Online Studio cost per month?
What can Flexia do without a membership?
Flexia Digital Basic Membership FAQs
What is the difference between the Digital Basic Membership and owning a Flexia Reformer?
See more
Billing + Payment
How Do I Cancel or Pause My Subscription?
Flexia All Access membership pricing
When am I billed for my subscription?
How do I pause/cancel my subscription or update my payment information?
FAQs + Troubleshooting
What do the red and green lights mean on the sensor?
How To Know My Sensor is Connected
Forgot Password
Can't log in
Submit feedback, suggestions, or diagnostics
My Studio is buffering or greyed out? What do I do?
Why won't my studio load?
Why aren't my real-time metrics displaying?
See more
Online Studio
How Do I Add Additional Users to My Account?
I have instant access to the Online Studio after purchase*, but I didn't get the email to login.
My tablet or iPad won't connect to my reformer after my laptop connected.
How to view the Online studio on your Television
