You recently purchased a Flexia with a 1-month* free trial of the Online Studio and got an email to activate your account but your reformer hasn't been delivered yet.
You will receive an email to activate your online studio account. Your 1-month trial doesn't officially begin until your reformer is delivered. If you selected In-Home Assembly, your 1-month trial will begin once your reformer is assembled.
Once you've activated your online studio account and set a password, you will have early access to your account so you can get familiar with the award-winning online studio platform and check out videos like our collection that include an introduction to your Flexia and safety information.
*If purchased during a promotional period, you may have a trial date longer than one month. If you are not sure what your promotional period length is, you can connect with our Customer Service Team directly at email@example.com as we can assist you.