Can't log in

Can't log in

Please scroll through this page to find the error message you see when trying to log into your Flexia profile.

Error message: Email or screen name provided was not found

  1. Confirm you have an active Flexia profile.
  2. Double check the spelling of your screen name, or try entering the email address associated with your user profile.
    • Please ensure you are using the same email address that you used to register.

Error message: Password provided is not correct

Check that your password is being entered correctly by tapping the Eye 𓁹 button. If you are still having trouble, please reset your password.

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