How do I pause/cancel my subscription or update my payment information?
The Online Studio provides users with features that allow them to take control of their accounts. These capabilities include managing billing, pausing or canceling subscriptions, and reviewing historical billing.
 | A - Click on the circle located on the top right side of the studio page. B - A menu will appear, select "My Subscription". |
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 | A - Once the subscription page loads. Select "Manage Subscription" |
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Additional Options:
B - Update your credit card.
C - Review previous charges.
 | The Manage Subscription screen will open. A - Click on your current subscription box. |
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 | The Subscription Details screen will open. A - Select "Pause Subscription" to temporarily pause billing and access the Online Studio. or B - Select "Cancel Subscription" to cancel your subscription permanently. |
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Related Articles
How Do I Cancel or Pause My Subscription?
You can cancel or pause your Online Studio subscription at any time. You can cancel your subscription at any time. Cancelation does not refund yearly or monthly subscription fees. The cancelation will take place at the end of your current term. ...
How much does Flexia Smart Reformer cost overall?
Flexia Smart Reformer: Retail $2995 Includes: Flexia Smart Reformer with padded footstrap & adjustable headrest 1 month free All Access Membership to the Online Studio, which starts after you’ve activated your smart reformer. Flexia Smart Reformer + ...
Can I pause a workout?
It is possible to pause the video stream mid-workout. Notes: You can pause workouts in the Flexia Studio, but note that your Movement Quality Score (MQS) will not register unless you complete the workout.
Does Flexia offer payment plans or financing?
Flexia partners with Affirm, a payment service provider. With Affirm, your rate will be 10 – 36% APR based on credit and is subject to an eligibility check. Payment options through Affirm are provided by these lending partners: affirm.com/lenders. ...
What payment methods do you accept?
All of our orders are processed through our online store. You can purchase the Flexia Reformer via credit card, via PayPal, or in monthly installments via Affirm. Only one credit card may be used per purchase. If you wish to purchase in installments, ...