First time logging into the Studio?
Are you ready to get started in the online studio but not sure where to go?
Every Flexia member should receive an Activate Studio Account email. If you aren't sure you've received the email, make sure to check your spam folder. If you can't locate the email, no problem, Go to the Studio Link here and click password reset. If you still can't get logged in, email hello@flexiapilates.com with the email you used to purchase your reformer with along with the account holder's first and last name.
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Why aren't my real-time metrics displaying?
Not seeing your metrics on-screen? Read this first! If you’re taking a class in the Flexia Online Studio and you see that your real-time metrics Control and Consistency (the red, yellow, and green dots) aren’t showing up for some exercises even ...
What can Flexia do without a membership?
You are not required to maintain a membership to the Flexia™ Online Studio. In the absence of a membership, you will still be able to use your reformer for its basic functionality. You can always workout on your own or with a different platform of ...
How much does the Online Studio cost per month?
After your first (free) month, the Flexia Online Studio is $39/mo for Flexia owners. We also offer a Digital Basic Online Studio membership (which gives you access to our full class library, but cannot read the sensors on your reformer) for $19/mo. ...
Why won't my studio load?
Online studio down? Check Current Status It's possible we've released a new update to the studio or bug fixes. If you're experiencing an issue with your online studio check the link below for uptimes. Check Our Server Uptimes Here
My Online Studio isn't working...
If you're experiencing an issue with your online studio, Flexia may be experiencing downtime of our server. This can be caused to a recent update or unforeseen bug. Check the status of the Flexia server here! *If the server is showing as working, it ...